Emotional intelligence (EQ) and appreciative interviewing are essential to successfully connect with today’s senior living consumer.
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A Look Back at the Real Estate Market in 2023 … And A Look Ahead at 2024
Emotional intelligence (EQ) and appreciative interviewing are essential to successfully connect with today’s senior living consumer.
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Emotional intelligence is essential to connecting with today’s senior living consumer
Emotional intelligence (EQ) and appreciative interviewing are essential to successfully connect with today’s senior living consumer.
Emotional intelligence is essential to connecting with today’s senior living consumer
Emotional intelligence (EQ) and appreciative interviewing are essential to successfully connect with today’s senior living consumer.
Are Your Events in a Rut? Three Strategies to Rebuild Senior Living Census by Refreshing Events
Discover how Westerwood, a senior living community, revitalized its events and increased occupancy with creative themes, collaboration, and beyond traditional approaches.
Are Your Events in a Rut? Three Strategies to Rebuild Senior Living Census by Refreshing Events
Discover how Westerwood, a senior living community, revitalized its events and increased occupancy with creative themes, collaboration, and beyond traditional approaches.
The Principle of Liking is a Key to Senior Housing Sales Success
By Tom Mann, Principal, Executive Vice President Selling to boomers or seniors? In the last blog of this series, we talked about The Principle of Consistency. Today, we're going to talk about The Principle of Liking. People are ready to be persuaded by people they...
Does Your Contract Have an “Eminent Domain” Clause?
By Rob Love, President I was talking with the CEO of a Life Plan Community recently, and he told me how his community’s master planning process had come to a screeching halt. He had spent months working with an architect and a development consultant to create options...
Love & Company Welcomes New Interactive Communications Director, Clara Daly, to Expand Integrated Media Services
PRESS RELEASE FOR IMMEDIATE RELEASE August 03, 2016 Frederick, MD – Love & Company, a nationally recognized marketing firm specializing in senior housing, has welcomed Clara Daly as its new Interactive Communications Director. Daly’s arrival marks continued growth...
Striving for Zero Lost Revenue in Your Retirement Community
By Tom Mann, Principal, Executive Vice President A recent report from the National Investment Center for Senior Housing & Care (NIC) on retirement community occupancy levels stated that the average senior housing properties occupancy rate for the second quarter of...
The Principle of Consistency
By Tom Mann, Principal, Executive Vice President In our last blog, I talked about the power of listening. Selling to boomers or seniors? Here’s what a good friend of mine, Dick Ambrosius advises, “The three steps to moving the prospect quickly through the sales cycle:...
Is Your Sales Team Really Listening?
By Tom Mann, Principal, Executive Vice President Sales and marketing techniques for selling to boomers, seniors, and the mature market. Being a good husband, wife, friend, or marketer is all about the process of discovery. And TRUE discovery comes from conversation...
Death of the Continuing Care Retirement Community … or CCRC
By Tom Mann, Principal, Executive Vice President I am about to make myself some enemies. At Love & Company, we believe that marketing your retirement community as Continuing Care Retirement Community is a very poor decision (note: there are rare exceptions to this...
The Future of Marketing Retirement Communities?
By Tom Mann, Principal, Executive Vice President Editor's Note: This blog originally was posted in our Mature Market Experts blog which we are now migrating to this current site. I recently attended an excellent LeadingAge Florida seminar on marketing retirement...
Love & Company Merging with Hunsicker Senior Living Services To Expand National Footprint
PRESS RELEASE FOR IMMEDIATE RELEASE MAY 11, 2016 Love & Company expands to include a second office in Dallas, Texas Frederick, MD – Love & Company, a nationally recognized advertising and consulting firm specializing in senior housing, recently brought...