Senior living marketing & more

For nearly three decades we’ve been advising and guiding senior living executives and communities on a mission to help seniors experience a better life every day.

Our Team

Our deeply experienced team delivers just the right blend of analytics, services, products and support to efficiently and effectively achieve your goals.

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Business Development
Client Services
Creative
Leadership
Market Intelligence
Operations
Project Management
Sales Advisor
Rob Love

ROB LOVE

President & CEO

 

Rob joined Love & Company in July 1989, and led the firm’s transformation to a full-service organization that specializes in senior living. From its beginning, Love & Company has been an active participant in helping the senior living field grow and evolve.

As a new generation is now starting to consider senior living, Rob sees a fresh set of challenges. “Knowledge is everything: we must continue to talk to and learn from senior prospects so we understand both the emotional and logical factors that motivate their decisions. We must then convey that knowledge to our clients to help them proactively respond. We should never assume that we know all the answers.”

Rob is a frequent presenter who speaks at senior living conferences and board retreats, where he shares his insights on a range of opportunities and challenges. Rob was also the driving force behind the firm’s own research arm, created to better understand how and why senior living is evolving, and how to use the knowledge gained to inform the work. With clients, he is focused on strategic and development planning, guiding them toward a clear vision for the future, and identifying a clear path toward achieving that vision.

When not working, Rob loves to garden, hike and listen to a variety of audio books. He is also a Baltimore Orioles fan by birth. “It’s in my genes—I couldn’t root for another team if I tried!”

Rob Love

President & CEO

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Rob Love

ROB LOVE

President & CEO

 

Rob joined Love & Company in July 1989, and led the firm’s transformation to a full-service organization that specializes in senior living. From its beginning, Love & Company has been an active participant in helping the senior living field grow and evolve.

As a new generation is now starting to consider senior living, Rob sees a fresh set of challenges. “Knowledge is everything: we must continue to talk to and learn from senior prospects so we understand both the emotional and logical factors that motivate their decisions. We must then convey that knowledge to our clients to help them proactively respond. We should never assume that we know all the answers.”

Rob is a frequent presenter who speaks at senior living conferences and board retreats, where he shares his insights on a range of opportunities and challenges. Rob was also the driving force behind the firm’s own research arm, created to better understand how and why senior living is evolving, and how to use the knowledge gained to inform the work. With clients, he is focused on strategic and development planning, guiding them toward a clear vision for the future, and identifying a clear path toward achieving that vision.

When not working, Rob loves to garden, hike and listen to a variety of audio books. He is also a Baltimore Orioles fan by birth. “It’s in my genes—I couldn’t root for another team if I tried!”

Lisa Pearre

LISA PEARRE

Principal, Chief Client Services Officer

With 17 years of experience in senior living, Lisa is a Love & Company Principal and the Chief Client Services Officer. Her responsibilities include overseeing the agency’s comprehensive client relationships, including marketing campaigns and sales results. She also leads the team that executes the firm’s marketing planning, sales oversight and strategy execution. “When developing customized strategic marketing plans, I encourage my team to think from the clients’ perspective to make decisions that reflect our empathy for their goals.”

Lisa is skilled at creating positive experiences and growth for clients by always thinking of the best interest of seniors. “I’ve discovered a real love of senior living, and I’m proud of doing work that expresses our strong belief in the mission of our clients. I derive great personal satisfaction from the impact we have on the lives of seniors.”

Not only was Lisa published by The Baltimore Sun while studying for her bachelor of arts degree at McDaniel College, but also she interned with the Baltimore Ravens. She also once visited the USSR!

lpearre@loveandcompany.com

LISA PEARRE

Principal, Chief Client Services Officer

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Lisa Pearre

LISA PEARRE

Principal, Chief Client Services Officer

With 17 years of experience in senior living, Lisa is a Love & Company Principal and the Chief Client Services Officer. Her responsibilities include overseeing the agency’s comprehensive client relationships, including marketing campaigns and sales results. She also leads the team that executes the firm’s marketing planning, sales oversight and strategy execution. “When developing customized strategic marketing plans, I encourage my team to think from the clients’ perspective to make decisions that reflect our empathy for their goals.”

Lisa is skilled at creating positive experiences and growth for clients by always thinking of the best interest of seniors. “I’ve discovered a real love of senior living, and I’m proud of doing work that expresses our strong belief in the mission of our clients. I derive great personal satisfaction from the impact we have on the lives of seniors.”

Not only was Lisa published by The Baltimore Sun while studying for her bachelor of arts degree at McDaniel College, but also she interned with the Baltimore Ravens. She also once visited the USSR!

lpearre@loveandcompany.com

Karen Adams
Karen Adams

KAREN ADAMS

Vice President, Market Intelligence

Karen Adams, Vice President of Market Intelligence at Love & Company, brings more than 35 years of experience in senior living to the agency. She leads the implementation of the agency’s research services, including consumer research, market studies and competitive analyses.

She maintains a formidable comprehension of data, analytics and trends, and she is—notably—an early advocate of asking consumers what they want in retirement living communities. Karen consistently brings new concepts and messaging executions to the agency and clients.

Karen co-founded Gerontological Services Inc., a west-coast consulting and research practice, and she was the Vice President of the AAHSA Development Corporation (now LeadingAge) in Washington, DC, where she supported members in the development and finance processes.

In her free time, she enjoys indoor and outdoor fitness activities, including yoga, cycling and hiking.

Karen completed her master’s in gerontology and urban planning at the University of Southern California. She also has a bachelor’s degree in environmental relations and health & human development from the Pennsylvania State University.

kadams@loveandcompany.com

KAREN ADAMS

Vice President, Market Intelligence

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Karen Adams

KAREN ADAMS

Vice President, Market Intelligence

Karen Adams, Vice President of Market Intelligence at Love & Company, brings more than 35 years of experience in senior living to the agency. She leads the implementation of the agency’s research services, including consumer research, market studies and competitive analyses.

She maintains a formidable comprehension of data, analytics and trends, and she is—notably—an early advocate of asking consumers what they want in retirement living communities. Karen consistently brings new concepts and messaging executions to the agency and clients.

Karen co-founded Gerontological Services Inc., a west-coast consulting and research practice, and she was the Vice President of the AAHSA Development Corporation (now LeadingAge) in Washington, DC, where she supported members in the development and finance processes.

In her free time, she enjoys indoor and outdoor fitness activities, including yoga, cycling and hiking.

Karen completed her master’s in gerontology and urban planning at the University of Southern California. She also has a bachelor’s degree in environmental relations and health & human development from the Pennsylvania State University.

kadams@loveandcompany.com

Tim Bracken
Tim Bracken

TIM BRACKEN

Vice President

Tim joined Love & Company in 2008, following 18 years as a Vice President with Erickson Retirement Communities, where he honed a broad range of sales, marketing and research skills. Today, Tim leads the team that creates relationships with new clients, a task that calls upon his detailed knowledge of the agency’s full capabilities.

Tim is skilled at discerning a potential client’s needs and concerns as well as helping it get the best return from using the agency’s array of services. He’s equally adept at making one-on-one connections. “I try to step into a client’s shoes, provide strategic insight and direction, and find the right fit. And I present us as who we are: a firm at the forefront of our evolving business, always willing to go a step further.”

In those rare times when he’s not working, Tim says, “I’m a history buff who’s always reading or listening to an audiobook, and I love to run.”

tbracken@loveandcompany.com

TIM BRACKEN

Vice President

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Tim Bracken

TIM BRACKEN

Vice President

Tim joined Love & Company in 2008, following 18 years as a Vice President with Erickson Retirement Communities, where he honed a broad range of sales, marketing and research skills. Today, Tim leads the team that creates relationships with new clients, a task that calls upon his detailed knowledge of the agency’s full capabilities.

Tim is skilled at discerning a potential client’s needs and concerns as well as helping it get the best return from using the agency’s array of services. He’s equally adept at making one-on-one connections. “I try to step into a client’s shoes, provide strategic insight and direction, and find the right fit. And I present us as who we are: a firm at the forefront of our evolving business, always willing to go a step further.”

In those rare times when he’s not working, Tim says, “I’m a history buff who’s always reading or listening to an audiobook, and I love to run.”

tbracken@loveandcompany.com

Louis Schiavone
Ashley Hewitt

Sara Montalto

Vice President of Strategic Services

 

Sara brings 18 years of senior living marketing experience to her role as Vice President of Strategic Services. Sara’s deep knowledge of senior living marketing and strong background in research and real-time data analysis make her well-suited to lead the team. Sara spearheads our specialized consulting services, offering strategic insight into marketing, research and analytics to maximize the sales and marketing performance of our clients’ communities, but particularly for blue sky, expansion and underperforming communities.  

Prior to joining Love & Company, Sara served as Director of Market Feasibility for Erickson Living. She’s made several presentations at state LeadingAge conferences on market research and the Silent Generation. She earned her bachelor’s degree in business administration with a specialization in marketing from Rowan University and her master’s degree in business administration, also with a specialization in marketing, from LaSalle University.

smontalto@loveandcompany.com

Sara Montalto

Vice President of Strategic Services

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Ashley Hewitt

Sara Montalto

Vice President of Strategic Services

 

Sara brings 18 years of senior living marketing experience to her role as Vice President of Strategic Services. Sara’s deep knowledge of senior living marketing and strong background in research and real-time data analysis make her well-suited to lead the team. Sara spearheads our specialized consulting services, offering strategic insight into marketing, research and analytics to maximize the sales and marketing performance of our clients’ communities, but particularly for blue sky, expansion and underperforming communities.  

Prior to joining Love & Company, Sara served as Director of Market Feasibility for Erickson Living. She’s made several presentations at state LeadingAge conferences on market research and the Silent Generation. She earned her bachelor’s degree in business administration with a specialization in marketing from Rowan University and her master’s degree in business administration, also with a specialization in marketing, from LaSalle University.

smontalto@loveandcompany.com

Karen Adams
Genie Heer

GENIE HEER

Strategic Sales Advisor

Genie is a valuable Strategic Sales Advisor for Love & Company, bringing a wealth of experience as a senior living coach, mentor and sales expert for more than 19 years. During past positions with leaders such as Greystone Communities and Silverstone, she has acquired a refined ability to collaborate with both clients and agency teams by adhering to the belief that a positive attitude shapes a positive outcome.

As she builds good teams, Genie is a key player in implementing campaigns and strategies that help communities sustain growth. “I like building happy, healthy teams that work toward a common goal and go on to celebrate success together!”

Genie earned a bachelor of science degree in business administration from Southeast Missouri State University. In her free time, she loves life on the lake and spends as much time as she can with her family on their boat.

gheer@loveandcompany.com

GENIE HEER

Strategic Sales Advisor

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Genie Heer

GENIE HEER

Strategic Sales Advisor

Genie is a valuable Strategic Sales Advisor for Love & Company, bringing a wealth of experience as a senior living coach, mentor and sales expert for more than 19 years. During past positions with leaders such as Greystone Communities and Silverstone, she has acquired a refined ability to collaborate with both clients and agency teams by adhering to the belief that a positive attitude shapes a positive outcome.

As she builds good teams, Genie is a key player in implementing campaigns and strategies that help communities sustain growth. “I like building happy, healthy teams that work toward a common goal and go on to celebrate success together!”

Genie earned a bachelor of science degree in business administration from Southeast Missouri State University. In her free time, she loves life on the lake and spends as much time as she can with her family on their boat.

gheer@loveandcompany.com

Tim Bracken
Joan Kelly-Kincade

JOAN KELLY-KINCADE

Strategic Sales Advisor

Joan Kincade is a Strategic Sales Advisor at Love & Company. Her impressive industry experience includes positions as the CMO with Friends Life Care Partners (the largest Continuing Care at Home program in the US) and as the Vice President of Sales and Marketing with Pennsylvania’s SageLife, a respected developer and manager with communities at the Independent Living, Memory Care, Palliative Care and active adult levels in multiple states in the northeast and mid-Atlantic. Her 23 years of accomplishment have been built on a skill set that includes a firm grasp of metrics. She has a strong belief that community living is aspirational, and this conviction has helped to create her steadfast commitments to training, coaching teams, assembling productive processes and creating blossoming partnerships and sales. Joan’s philosophy is: “I succeed when our sales teams succeed.”

When not participating in sales building and studying American history, Joan, a former University of Michigan Wolverine, enjoys rhythmic pastimes such as drum circles, the blues and yoga.

jkellykincade@loveandcompany.com

JOAN KELLY-KINCADE

Strategic Sales Advisor

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Joan Kelly-Kincade

JOAN KELLY-KINCADE

Strategic Sales Advisor

Joan Kincade is a Strategic Sales Advisor at Love & Company. Her impressive industry experience includes positions as the CMO with Friends Life Care Partners (the largest Continuing Care at Home program in the US) and as the Vice President of Sales and Marketing with Pennsylvania’s SageLife, a respected developer and manager with communities at the Independent Living, Memory Care, Palliative Care and active adult levels in multiple states in the northeast and mid-Atlantic. Her 23 years of accomplishment have been built on a skill set that includes a firm grasp of metrics. She has a strong belief that community living is aspirational, and this conviction has helped to create her steadfast commitments to training, coaching teams, assembling productive processes and creating blossoming partnerships and sales. Joan’s philosophy is: “I succeed when our sales teams succeed.”

When not participating in sales building and studying American history, Joan, a former University of Michigan Wolverine, enjoys rhythmic pastimes such as drum circles, the blues and yoga.

jkellykincade@loveandcompany.com

Kate Leach
Kate Leach

KATE LEACH

Strategic Sales Advisor

As Strategic Sales Advisor at Love & Company, Kate Leach serves as a teacher, motivator and key resource for sales professionals in senior living. With more than 20 years of experience in sales, marketing and business development in healthcare and senior housing, Kate has worked with The Maxwell Group/Senior Living Communities, Pinnacle Living, Vi Living and Spectrum Consultants. She excels and has demonstrated success in leading sales and client relations, tracking new markets and emerging trends, developing strategic partnerships and implementing successful business strategies.

Kate’s extensive and varied background gives her the unique opportunity to think about senior housing differently. “When I came into this industry, sales efforts were very transactional, and teams were struggling to get those sought-after seniors who were active, engaged and willing to consider a move to secure their futures. By focusing on lifestyle rather than care, we helped shift the thinking in the communities in which I had the privilege to work. I’m at Love & Company because we’re dedicated to thinking differently.”

Kate, who earned a bachelor’s degree in international studies from the University of Nebraska, is active in many professional associations, including LeadingAge National, Women in Health Management and the eMarketing Association Network. When she’s not helping a family find a solution for their future, she’s nurturing her own family. Her passions include cooking, entertaining, traveling, watching the Chicago Cubs and simply enjoying all things outdoors.

kleach@loveandcompany.com

KATE LEACH

Strategic Sales Advisor

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Kate Leach

KATE LEACH

Strategic Sales Advisor

As Strategic Sales Advisor at Love & Company, Kate Leach serves as a teacher, motivator and key resource for sales professionals in senior living. With more than 20 years of experience in sales, marketing and business development in healthcare and senior housing, Kate has worked with The Maxwell Group/Senior Living Communities, Pinnacle Living, Vi Living and Spectrum Consultants. She excels and has demonstrated success in leading sales and client relations, tracking new markets and emerging trends, developing strategic partnerships and implementing successful business strategies.

Kate’s extensive and varied background gives her the unique opportunity to think about senior housing differently. “When I came into this industry, sales efforts were very transactional, and teams were struggling to get those sought-after seniors who were active, engaged and willing to consider a move to secure their futures. By focusing on lifestyle rather than care, we helped shift the thinking in the communities in which I had the privilege to work. I’m at Love & Company because we’re dedicated to thinking differently.”

Kate, who earned a bachelor’s degree in international studies from the University of Nebraska, is active in many professional associations, including LeadingAge National, Women in Health Management and the eMarketing Association Network. When she’s not helping a family find a solution for their future, she’s nurturing her own family. Her passions include cooking, entertaining, traveling, watching the Chicago Cubs and simply enjoying all things outdoors.

kleach@loveandcompany.com

Jim Gentry
Ashley Hewitt

Evan Brown

Media Director

 

Evan brings significant expertise in reaching seniors to his role as Media Director at Love & Company. His agency career, which spans over 30 years, includes work for wealth management, financial services and healthcare clients including Mellon Financial, Key Bank, Blue Cross Blue Shield, Ohio State University Medical Center and others. His work has given him a valuable perspective on the affluent senior market, whose ever-evolving media habits keep him on the lookout for the latest trends, strategies and tools. “Our plans have to keep pace with what’s happening in the world. I’m always reminding the team that what worked yesterday may not work today.”

Evan is a self-described “science nerd” whose interests include model rocketry (one of his rockets flew to 15,101 feet and reached a speed of Mach 1.53) and astrophotography. He’s also a big football fan who loves cheering on the Buffalo Bills, Ohio State Buckeyes and the Bobcats of his alma mater Ohio University. 

Evan lives in upstate New York with his wife of 37 years and the youngest of their two sons.

ebrown@loveandcompany.com

Evan Brown

Media Director

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Ashley Hewitt

Evan Brown

Media Director

 

Evan brings significant expertise in reaching seniors to his role as Media Director at Love & Company. His agency career, which spans over 30 years, includes work for wealth management, financial services and healthcare clients including Mellon Financial, Key Bank, Blue Cross Blue Shield, Ohio State University Medical Center and others. His work has given him a valuable perspective on the affluent senior market, whose ever-evolving media habits keep him on the lookout for the latest trends, strategies and tools. “Our plans have to keep pace with what’s happening in the world. I’m always reminding the team that what worked yesterday may not work today.”

Evan is a self-described “science nerd” whose interests include model rocketry (one of his rockets flew to 15,101 feet and reached a speed of Mach 1.53) and astrophotography. He’s also a big football fan who loves cheering on the Buffalo Bills, Ohio State Buckeyes and the Bobcats of his alma mater Ohio University. 

Evan lives in upstate New York with his wife of 37 years and the youngest of their two sons.

ebrown@loveandcompany.com

Jim Gentry
Jim Gentry

JIM GENTRY

Creative Director

As Creative Director, Jim brings 35 years of experience to Love & Company, as well as a reputation for connecting with audiences on both an emotional and rational level. During his time as a writer and creative director at some of the world’s biggest brand-building agencies and small, retailed-focused boutiques, he has lead teams on accounts that range from $1 lottery tickets to multi-million dollar yachts, including Coca-Cola, McDonald’s, GMC Truck and a plethora of healthcare organizations and senior living communities.

Jim is an award-winning writer, music producer and lyricist who revels in doing the right thing to move the needle. What he enjoys most about the senior living category is connecting with residents and prospects. “They’ve taught me a lot. They each have a story and an undeniable joy for life. They are what make each community unique.”

Jim loves spending time with his family, firing up the grill and getting his hands dirty in his vegetable garden. He’s a proud father of four and married to his high school sweetheart, Julie, who he took to their senior prom, “but only after taking her to see Journey in concert before the dance. That was a night!”

jgentry@loveandcompany.com

JIM GENTRY

Creative Director

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Jim Gentry

JIM GENTRY

Creative Director

As Creative Director, Jim brings 35 years of experience to Love & Company, as well as a reputation for connecting with audiences on both an emotional and rational level. During his time as a writer and creative director at some of the world’s biggest brand-building agencies and small, retailed-focused boutiques, he has lead teams on accounts that range from $1 lottery tickets to multi-million dollar yachts, including Coca-Cola, McDonald’s, GMC Truck and a plethora of healthcare organizations and senior living communities.

Jim is an award-winning writer, music producer and lyricist who revels in doing the right thing to move the needle. What he enjoys most about the senior living category is connecting with residents and prospects. “They’ve taught me a lot. They each have a story and an undeniable joy for life. They are what make each community unique.”

Jim loves spending time with his family, firing up the grill and getting his hands dirty in his vegetable garden. He’s a proud father of four and married to his high school sweetheart, Julie, who he took to their senior prom, “but only after taking her to see Journey in concert before the dance. That was a night!”

jgentry@loveandcompany.com

Erik Piisila
Erik Piisila

ERIK PIISILA

Art Director

Erik is an intuitive storyteller who won the prestigious Religion Communicators Council’s Shoestring Award for “Blessed Are the Peacemakers,” a documentary he directed, shot and edited. As an Art Director with 27 years of experience creating on-point visual communications, he uses his discerning eye and comprehensive knowledge of strategy, digital and traditional advertising to create messages that resonate. He also contributes to the management, mentoring and support of the Love & Company creative team.

Growing up in a small town in Pennsylvania, Erik’s Sundays revolved around enjoying family, friends and football, and the rich camaraderie that resulted. His free time includes playing music and riding his Harley-Davidson Fat Bob motorcycle, and he still enjoys watching his favorite team, the Pittsburgh Steelers. Erik received his bachelor of applied science and visual communications degree from Towson University.

epiisila@loveandcompany.com

ERIK PIISILA

Art Director

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Erik Piisila

ERIK PIISILA

Art Director

Erik is an intuitive storyteller who won the prestigious Religion Communicators Council’s Shoestring Award for “Blessed Are the Peacemakers,” a documentary he directed, shot and edited. As an Art Director with 27 years of experience creating on-point visual communications, he uses his discerning eye and comprehensive knowledge of strategy, digital and traditional advertising to create messages that resonate. He also contributes to the management, mentoring and support of the Love & Company creative team.

Growing up in a small town in Pennsylvania, Erik’s Sundays revolved around enjoying family, friends and football, and the rich camaraderie that resulted. His free time includes playing music and riding his Harley-Davidson Fat Bob motorcycle, and he still enjoys watching his favorite team, the Pittsburgh Steelers. Erik received his bachelor of applied science and visual communications degree from Towson University.

epiisila@loveandcompany.com

Kate Leach
Ashley Hewitt

Jessica Sallustio

Interactive Designer

 

Jessica brings nearly a decade of digital design and advertising experience to her role as Interactive Designer at Love & Company. Jessica is relentlessly user-focused, working to make the digital portion of every journey through our clients’ sales funnels compelling, intuitive and informative. She’s involved in the website design process from start to finish, creating sitemaps and content outlines to inform her designs, then helping our developers bring them to life.

Jessica is a magna cum laude graduate of the Savannah College of Art and Design, has parachuted out of a perfectly good airplane and had a pretty darn good five-year run as a competitive pool player. She’s also an avid gardener, painter, charcoal drawing artist and cook. 

jspeckman@loveandcompany.com

Jessica Sallustio

Interactive Designer

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Ashley Hewitt

Jessica Sallustio

Interactive Designer

 

Jessica brings nearly a decade of digital design and advertising experience to her role as Interactive Designer at Love & Company. Jessica is relentlessly user-focused, working to make the digital portion of every journey through our clients’ sales funnels compelling, intuitive and informative. She’s involved in the website design process from start to finish, creating sitemaps and content outlines to inform her designs, then helping our developers bring them to life.

Jessica is a magna cum laude graduate of the Savannah College of Art and Design, has parachuted out of a perfectly good airplane and had a pretty darn good five-year run as a competitive pool player. She’s also an avid gardener, painter, charcoal drawing artist and cook. 

jspeckman@loveandcompany.com

Kate Leach
Dana Pyles

DANA PYLES

Vice President, Client Experience

Dana’s career path has prepared her well for her position as a Vice President of Client Experience at Love & Company. Having earned a bachelor’s of science degree in mass communications from George Mason University, she subsequently held positions of increasing managerial status over the next 20 years for a diverse home health, healthcare, retirement and education clientele.

Her responsibilities have included managing creative development, social media, content marketing, media recommendations and account planning.

At Love & Company, Dana provides strategic guidance and oversight for clients, while working closely with client teams to enhance client relationships and provide strategic support and development. “Equally important to knowing what works is learning to focus, to prioritize, to build trust and to take accountability,” says Dana. “Earning our clients’ trust as a team has paved the way to more candid conversations about future work.”

Outside of work, Dana is an avid runner and mother to two children (“my second full-time job!”) and she follows the success of her favorite team, the Baltimore Ravens.

dpyles@loveandcompany.com

DANA PYLES

Vice President, Client Experience

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Dana Pyles

DANA PYLES

Vice President, Client Experience

Dana’s career path has prepared her well for her position as a Vice President of Client Experience at Love & Company. Having earned a bachelor’s of science degree in mass communications from George Mason University, she subsequently held positions of increasing managerial status over the next 20 years for a diverse home health, healthcare, retirement and education clientele.

Her responsibilities have included managing creative development, social media, content marketing, media recommendations and account planning.

At Love & Company, Dana provides strategic guidance and oversight for clients, while working closely with client teams to enhance client relationships and provide strategic support and development. “Equally important to knowing what works is learning to focus, to prioritize, to build trust and to take accountability,” says Dana. “Earning our clients’ trust as a team has paved the way to more candid conversations about future work.”

Outside of work, Dana is an avid runner and mother to two children (“my second full-time job!”) and she follows the success of her favorite team, the Baltimore Ravens.

dpyles@loveandcompany.com

Laura Lokey
Ashley Hewitt

Jonathan Drews

Data Analytics Director

 

As Data Analytics Director, Jonathan takes data and turns it into information that helps our client teams make better decisions on which problems to solve, how best to solve them and how to measure the success of our solutions. His background is impressive, with more than 30 years of data analytics and strategic marketing experience at financial services giants Chase, Citibank, HSBC and Discover. At Discover, Jonathan was honored twice with the company’s highest level of employee recognition—once for his strategic marketing achievements and once for marketing analytics.

Jonathan earned his undergraduate degree from Northwestern University, where he later earned his MBA from its storied Kellogg School of Management. He lives in Chicago with his wife and three of their five children. A native Minnesotan, he’s a lifelong Vikings fan who “bleeds purple.”

jdrews@loveandcompany.com

Jonathan Drews

Data Analytics Director

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Ashley Hewitt

Jonathan Drews

Data Analytics Director

 

As Data Analytics Director, Jonathan takes data and turns it into information that helps our client teams make better decisions on which problems to solve, how best to solve them and how to measure the success of our solutions. His background is impressive, with more than 30 years of data analytics and strategic marketing experience at financial services giants Chase, Citibank, HSBC and Discover. At Discover, Jonathan was honored twice with the company’s highest level of employee recognition—once for his strategic marketing achievements and once for marketing analytics.

Jonathan earned his undergraduate degree from Northwestern University, where he later earned his MBA from its storied Kellogg School of Management. He lives in Chicago with his wife and three of their five children. A native Minnesotan, he’s a lifelong Vikings fan who “bleeds purple.”

jdrews@loveandcompany.com

Laura Lokey
Lauren Houlik

LAUREN HOULIK

Senior Research Analyst

Lauren is a key member of the Love & Company research team, conducting primary and secondary research in support of market intelligence projects, including the development of program planning for new and expanding communities.

Lauren found her calling in senior living at the age of 16 when she began working as a dietary aide at a skilled nursing community near Pittsburgh. Since then, she’s dedicated her career to moving the needle in senior living and healthcare administration. Most recently, Lauren’s leadership in market research for various senior living organizations delivered the data and insights they needed to make well-informed decisions for their unique market areas.

In her free time, Lauren is a lover of the arts and all types of music. She also enjoys home renovation, travel and waving the “terrible towel” for her beloved Pittsburgh Steelers.

Lauren holds a master of business administration from the Simon Graduate School of Business at University of Rochester and a master of science in entrepreneurship from the Whitman School of Management, Syracuse University.

lhoulik@loveandcompany.com

LAUREN HOULIK

Senior Research Analyst

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Lauren Houlik

LAUREN HOULIK

Senior Research Analyst

Lauren is a key member of the Love & Company research team, conducting primary and secondary research in support of market intelligence projects, including the development of program planning for new and expanding communities.

Lauren found her calling in senior living at the age of 16 when she began working as a dietary aide at a skilled nursing community near Pittsburgh. Since then, she’s dedicated her career to moving the needle in senior living and healthcare administration. Most recently, Lauren’s leadership in market research for various senior living organizations delivered the data and insights they needed to make well-informed decisions for their unique market areas.

In her free time, Lauren is a lover of the arts and all types of music. She also enjoys home renovation, travel and waving the “terrible towel” for her beloved Pittsburgh Steelers.

Lauren holds a master of business administration from the Simon Graduate School of Business at University of Rochester and a master of science in entrepreneurship from the Whitman School of Management, Syracuse University.

lhoulik@loveandcompany.com

Laura Lokey
Ashley Hewitt

Ellen Meuser

Account Strategy Director 

 

Before joining Love & Company as Account Strategy Director, Ellen’s two decades in marketing included account services at one of the world’s largest direct marketing agencies and marketing at American Express and Chase. But what really got our attention are the 7 successful years she spent in a senior marketing role at a not-for-profit Life Plan Community—and the passion she developed while she was there. She’s excited to be at an agency, where she loves collaborating and being involved at the start of the creative process.

Outside the office, Ellen loves traveling, decorating and watching Duke Blue Devils basketball games. Ellen and her husband have two grown daughters and live as empty nesters on the Maryland side of Washington, D.C.

emeuser@loveandcompany.com

Ellen Meuser

Account Strategy Director

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Ashley Hewitt

Ellen Meuser

Account Strategy Director 

 

Before joining Love & Company as Account Strategy Director, Ellen’s two decades in marketing included account services at one of the world’s largest direct marketing agencies and marketing at American Express and Chase. But what really got our attention are the 7 successful years she spent in a senior marketing role at a not-for-profit Life Plan Community—and the passion she developed while she was there. She’s excited to be at an agency, where she loves collaborating and being involved at the start of the creative process.

Outside the office, Ellen loves traveling, decorating and watching Duke Blue Devils basketball games. Ellen and her husband have two grown daughters and live as empty nesters on the Maryland side of Washington, D.C.

emeuser@loveandcompany.com

Laura Lokey
Laura Lokey

LAURA LOKEY

Account Strategy Director

As an Account Strategy Director for Love & Company, Laura serves as the point of contact for her clients. Previous employment with a software company has given her a sharp, forward-thinking view of marketing, while her position with a Chamber of Commerce taught her to navigate the different needs of clients and develop strong working relationships.

Laura is focused on meeting client priorities and deadlines as she monitors projects and ensures that required reviews are completed. She also leads and reports on meetings, always keeping her clients’ work and goals top-of-mind to her team.

Following her grandmother’s Alzheimer’s diagnosis, Laura witnessed firsthand how life-changing it can be to consider senior living. That difficult time provided her with the kind of empathy that only experience can provide. “I feel myself in the shoes of family members as they search for the best fit for a loved one.”

When she’s not working, Laura coaches a youth field hockey team, spends time with her two cats and puppy, and is a big fan of the Philadelphia Eagles.

llokey@loveandcompany.com

LAURA LOKEY

Account Strategy Director

Read Bio
Laura Lokey

LAURA LOKEY

Account Strategy Director

As an Account Strategy Director for Love & Company, Laura serves as the point of contact for her clients. Previous employment with a software company has given her a sharp, forward-thinking view of marketing, while her position with a Chamber of Commerce taught her to navigate the different needs of clients and develop strong working relationships.

Laura is focused on meeting client priorities and deadlines as she monitors projects and ensures that required reviews are completed. She also leads and reports on meetings, always keeping her clients’ work and goals top-of-mind to her team.

Following her grandmother’s Alzheimer’s diagnosis, Laura witnessed firsthand how life-changing it can be to consider senior living. That difficult time provided her with the kind of empathy that only experience can provide. “I feel myself in the shoes of family members as they search for the best fit for a loved one.”

When she’s not working, Laura coaches a youth field hockey team, spends time with her two cats and puppy, and is a big fan of the Philadelphia Eagles.

llokey@loveandcompany.com

Laura Lokey
Ashley Hewitt

Taylor Blakely

Account Manager

 

With more than a decade of client-side marketing experience under his belt, Taylor’s easy-going nature and head for details make him a natural in his role as Account Manager. Before coming to Love & Company, Taylor oversaw athletics marketing at several universities. “I had to be very organized and detail-oriented to manage the large number of events we were producing and teams we were promoting, which was great preparation for agency life,” Taylor says. 

Taylor lives in Virginia’s Shenandoah Valley with his wife and daughter. He earned his bachelor’s degree from Mississippi State University and his master’s in sports and entertainment management from the University of South Carolina. Taylor is a die-hard sports fan who “will watch anything.” If he’s not at one of his daughter’s soccer games, you’ll find him watching Mississippi State football or his long-time favorite Atlanta Braves.  

tblakely@loveandcompany.com

Taylor Blakely

Account Manager

Read Bio
Ashley Hewitt

Taylor Blakely

Account Manager

 

With more than a decade of client-side marketing experience under his belt, Taylor’s easy-going nature and head for details make him a natural in his role as Account Manager. Before coming to Love & Company, Taylor oversaw athletics marketing at several universities. “I had to be very organized and detail-oriented to manage the large number of events we were producing and teams we were promoting, which was great preparation for agency life,” Taylor says. 

Taylor lives in Virginia’s Shenandoah Valley with his wife and daughter. He earned his bachelor’s degree from Mississippi State University and his master’s in sports and entertainment management from the University of South Carolina. Taylor is a die-hard sports fan who “will watch anything.” If he’s not at one of his daughter’s soccer games, you’ll find him watching Mississippi State football or his long-time favorite Atlanta Braves.  

tblakely@loveandcompany.com

Louis Schiavone
Ashley Hewitt

Scott Harlow

Account Manager

 

Scott brings almost 10 years of marketing and communications experience to his role as Account Manager at Love & Company. He’s worked in the broader aging segment for six of those years and shares our passion for helping seniors live a better life every day. He also shares our passion for creating happy clients, routinely going above and beyond the call to keep great communication, great ideas, great work and great results flowing.

Outside the office, Scott, who is an Eagle Scout, enjoys ultimate Frisbee, travel and creative writing. Speaking of Eagles, he’s also a die-hard Philadelphia sports fan. He graduated with high honors from McDaniel College with a bachelor’s degree in communications.

sharlow@loveandcompany.com

Scott Harlow

Account Manager

Read Bio
Ashley Hewitt

Scott Harlow

Account Manager

 

Scott brings almost 10 years of marketing and communications experience to his role as Account Manager at Love & Company. He’s worked in the broader aging segment for six of those years and shares our passion for helping seniors live a better life every day. He also shares our passion for creating happy clients, routinely going above and beyond the call to keep great communication, great ideas, great work and great results flowing.

Outside the office, Scott, who is an Eagle Scout, enjoys ultimate Frisbee, travel and creative writing. Speaking of Eagles, he’s also a die-hard Philadelphia sports fan. He graduated with high honors from McDaniel College with a bachelor’s degree in communications.

sharlow@loveandcompany.com

Laura Lokey
Ashley Hewitt

Anne Wilson

Project Manager

 

As a Project Manager at Love & Company, Anne does more than just keep projects on time and on budget— she makes them better. That’s because she spent 5 years in the marketing department of a large Life Plan Community, where she took ownership of projects ranging from the reinvention of its website to a full spectrum of marketing efforts and programming that helped her community maintain a 95% occupancy rate during an expansion. She also led the community’s corporate rebranding, which included staff and resident training, consumer marketing and the redesign of its marketing collateral.

Anne lives in Washington, D.C., where she spends weekends exploring the city, watching her favorite bands, cooking with friends and being a super-fan of the Washington Nationals.

awilson@loveandcompany.com

Anne Wilson

Project Manager

Read Bio
Ashley Hewitt

Anne Wilson

Project Manager

 

As a Project Manager at Love & Company, Anne does more than just keep projects on time and on budget— she makes them better. That’s because she spent 5 years in the marketing department of a large Life Plan Community, where she took ownership of projects ranging from the reinvention of its website to a full spectrum of marketing efforts and programming that helped her community maintain a 95% occupancy rate during an expansion. She also led the community’s corporate rebranding, which included staff and resident training, consumer marketing and the redesign of its marketing collateral.

Anne lives in Washington, D.C., where she spends weekends exploring the city, watching her favorite bands, cooking with friends and being a super-fan of the Washington Nationals.

awilson@loveandcompany.com

Louis Schiavone
Ashley Hewitt

ASHLEY HEWITT

Senior Program Director

Ashley has truly earned her position as a Senior Program Director with Love & Company, having started her career as an Intern more than 10 years ago! During her time with the firm, Ashley has also earned a bachelor of arts degree in business administration from Kaplan University, which has allowed her to expand her responsibilities. She has acquired an in-depth knowledge of marketing senior living communities, and she provides team-focused support and training for Project Managers and Program Managers while always keeping projects on track.

As a Senior Program Manager, Ashley is responsible for on-time, on-budget delivery of client projects, as well as ensuring that they are scoped correctly at the outset. She also handles client reporting, and she is responsible for training the Project Management team to make sure that best practices are followed consistently.

Ashley’s intuitive understanding of Love & Company’s methods and approach benefits both clients and staff. “I have been a part of virtually every kind of program in 10 years’ time, from a variety of one-off marketing campaigns to full-blown blue-sky communities, both large and small.”

Away from work, Ashley was an accomplished, award-winning 4-H participant, and still loves spending free time on her family’s farm, sharing the benefits of rural life with her two sons.

ahewitt@loveandcompany.com

ASHLEY HEWITT

Senior Program Director

Read Bio
Ashley Hewitt

ASHLEY HEWITT

Senior Program Director

Ashley has truly earned her position as a Senior Program Director with Love & Company, having started her career as an Intern more than 10 years ago! During her time with the firm, Ashley has also earned a bachelor of arts degree in business administration from Kaplan University, which has allowed her to expand her responsibilities. She has acquired an in-depth knowledge of marketing senior living communities, and she provides team-focused support and training for Project Managers and Program Managers while always keeping projects on track.

As a Senior Program Manager, Ashley is responsible for on-time, on-budget delivery of client projects, as well as ensuring that they are scoped correctly at the outset. She also handles client reporting, and she is responsible for training the Project Management team to make sure that best practices are followed consistently.

Ashley’s intuitive understanding of Love & Company’s methods and approach benefits both clients and staff. “I have been a part of virtually every kind of program in 10 years’ time, from a variety of one-off marketing campaigns to full-blown blue-sky communities, both large and small.”

Away from work, Ashley was an accomplished, award-winning 4-H participant, and still loves spending free time on her family’s farm, sharing the benefits of rural life with her two sons.

ahewitt@loveandcompany.com

Louis Schiavone
Pat Barto

Emma Ward

Program Director

 

As a Love & Company Program Director, it’s Emma’s job to lead three project teams and make sure all client projects are executed on strategy, on time, on budget and on quality. She is adept at problem solving and critical thinking, and she enjoys creating integrated marketing solutions that help our clients succeed.

Emma is a highly skilled project manager who’s always looking for new ways to create new processes that improve team efficiency. She is in the process of earning her PMP® (Project Management Professional) certification from the nationally renowned Project Management Institute. She previously earned her bachelor of arts degree in political science from Hood College.

In her expertly scheduled (and well-deserved) free time, you can find Emma enjoying live music, honing her photography skills or indulging her inner Anglophile by watching British panel shows and murder mysteries

eward@loveandcompany.com

Emma Ward

Program Director

Read Bio
Pat Barto

Emma Ward

Program Director

 

As a Love & Company Program Director, it’s Emma’s job to lead three project teams and make sure all client projects are executed on strategy, on time, on budget and on quality. She is adept at problem solving and critical thinking, and she enjoys creating integrated marketing solutions that help our clients succeed.

Emma is a highly skilled project manager who’s always looking for new ways to create new processes that improve team efficiency. She is in the process of earning her PMP® (Project Management Professional) certification from the nationally renowned Project Management Institute. She previously earned her bachelor of arts degree in political science from Hood College.

In her expertly scheduled (and well-deserved) free time, you can find Emma enjoying live music, honing her photography skills or indulging her inner Anglophile by watching British panel shows and murder mysteries

eward@loveandcompany.com

Laura Lokey
Pat Barto

PAT BARTO

Senior Director of Workflow Operations

Pat is Love & Company’s go-to person for assigning, scheduling and producing the variety of projects that make up a communications campaign. Pat ran her own graphic design business prior to joining the firm in 2008, which thoroughly grounded her in getting the work done, scheduling to meet critical deadlines and building a network of trusted suppliers.

Pat works closely with the Project Management team to manage the firm’s production calendar, and to assist with production specifications and project estimates. “I’m in contact with IMS and content marketing producers, graphic designers and traditional copywriters on a daily basis—both full-time staff members and freelancers—to make assignments or check on progress.”

Away from work, Pat enjoys spending time with her husband, five large dogs and large family—in addition to managing 10 acres of rural bliss. “There’s always something to tinker with, and luckily I love mowing grass!”

pbarto@loveandcompany.com

PAT BARTO

Senior Director of Workflow Operations

Read Bio
Pat Barto

PAT BARTO

Senior Director of Workflow Operations

Pat is Love & Company’s go-to person for assigning, scheduling and producing the variety of projects that make up a communications campaign. Pat ran her own graphic design business prior to joining the firm in 2008, which thoroughly grounded her in getting the work done, scheduling to meet critical deadlines and building a network of trusted suppliers.

Pat works closely with the Project Management team to manage the firm’s production calendar, and to assist with production specifications and project estimates. “I’m in contact with IMS and content marketing producers, graphic designers and traditional copywriters on a daily basis—both full-time staff members and freelancers—to make assignments or check on progress.”

Away from work, Pat enjoys spending time with her husband, five large dogs and large family—in addition to managing 10 acres of rural bliss. “There’s always something to tinker with, and luckily I love mowing grass!”

pbarto@loveandcompany.com

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We treasure results, agility, accountability and value. That’s why we offer comprehensive, custom-tailored solutions—and are always thinking and adapting. And it’s why more than 200 clients across the United States have chosen to partner with us.