Success stories

Our results speak for themselves

Clients come to us for many different reasons, but have one common objective: results. As a leader in metrics-based marketing for senior living organizations, we not only deliver results, we make sure they are meaningful and measurable. We think like an owner as we explore, identify, prioritize and then present well-thought-out opportunities. And we analyze and adapt as needed to get the most out of your marketing dollars.

We invite you to review a few of our many success stories.

Are you preparing for master planning? Take a look at how we’ve helped clients create masterful results.

Does your community need help rebuilding census? See how we’ve helped clients overcome census challenges. 

Senior woman with her family enjoying dinner at an outside table.

Market Intelligence and Master Planning Services Lead to Fast Presales

Client : John Knox Village

Senior woman with her family enjoying dinner at an outside table.

Bold Event Strategies Contribute to a 10% Census Increase in Under a Year

Client : Westerwood

Carlyle Place arial view of campus.

Brand Refresh Yields a Quick 10% Increase In Census

Client : Carlyle Place

Exterior entrance to St. James Place.

New sales and lead generation strategies increase sales by 400%

Client : St. James Place

Covenant Woods Pool

Pre-COVID Census Restored in 6 Months

Client : Covenant Woods

Woodland campus.

Increasing census from 85% to 95%

Client : Woodlands Retirement Community

Fast-Paced, Team-Oriented Sales Support Helps Reach Revenue Targets in Just 5 Months

Client : Friendship senior options

Collaborative Sales Advisory Helps Lenbrook Reach & Sustain Expansion Deposit Goals Amid COVID-19 Challenges

Client : Lenbrook

Consumer Input Results in Revised Pricing and Fast Presales

Client : Broadmead

Community Escapes Bankruptcy’s Shadow, Building Census From 61% To 94%

Client : The Knolls

Consumer Research Enables Pricing to Be Increased

Client : Trinity Landing

How the Right Event Can Yield Impactful Results

Client : The Overlook

Long-term Partnership Sustains 97%+ Occupancy and Sparks Successful Expansion

Client : Pennybyrn

How a Team-Based Approach to Master Planning Resulted in Strong Market Acceptance of a Start-Up Community

Client : Trinity Landing

Market Intelligence Services Help Guide Broadmead to Full Census and a Successful Expansion

Client : Broadmead

How a Cohesive Marketing Planning Approach Resulted in Extraordinarily Strong Presales of a Start-Up Community

Client : Trinity Landing

A Formula for Exceeding Pre-Sale Goals Ahead of Schedule

Client : Westminster Canterbury Richmond


Throughout our entire time working with Love & Company, they have been trustworthy, respectful and have honored our goals as an organization. Pennybyrn is appreciative of how the Love & Company team really listens to what we have to say, and when we have questions, they provide their honest advice. It has worked very well for us.

–Rich Newman, President/CEO, Pennybyrn
–Melissa Miller, Director of Sales & Marketing, Pennybyrn

I’m ready for results

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