Emotional intelligence (EQ) and appreciative interviewing are essential to successfully connect with today’s senior living consumer.
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Emotional intelligence (EQ) and appreciative interviewing are essential to successfully connect with today’s senior living consumer.
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Emotional intelligence is essential to connecting with today’s senior living consumer
Emotional intelligence (EQ) and appreciative interviewing are essential to successfully connect with today’s senior living consumer.
Emotional intelligence is essential to connecting with today’s senior living consumer
Emotional intelligence (EQ) and appreciative interviewing are essential to successfully connect with today’s senior living consumer.
Are Your Events in a Rut? Three Strategies to Rebuild Senior Living Census by Refreshing Events
Discover how Westerwood, a senior living community, revitalized its events and increased occupancy with creative themes, collaboration, and beyond traditional approaches.
Are Your Events in a Rut? Three Strategies to Rebuild Senior Living Census by Refreshing Events
Discover how Westerwood, a senior living community, revitalized its events and increased occupancy with creative themes, collaboration, and beyond traditional approaches.
The Case Against Listing Square Footage on Assisted Living and Memory Care Studio Floor Plans
By Rick Hunsicker, Vice President Sales Services – Western Division In about 1995 I was visiting a brand new assisted living community in Albuquerque, New Mexico, since it would be competing with the community I was working with in town. Back then, most of the...
The Power of Combining Employee & Resident Well-being
I watched Susan, an old acquaintance, interact with her trainer on the gym stretch mat as they were preparing for an exercise session. After struggling with her weight and diabetes by herself, Susan had finally taken that difficult step of asking someone for help. She...
4 Reasons for Senior Living CEOs to Attend the 2018 International Builders Show
By Rob Love, President, CEO This past month, I visited two major, non-senior living conferences: The Consumer Electronics Show (CES) in Las Vegas, and the National Association of Home Builders International Builders Show (IBS) in Orlando. My goal was simple: In the...
Senior Living CEOs: Plan Now to Attend the 2018 International Builders Show
By Rob Love, President and CEO After spending the last two weeks exploring first the Consumer Electronics Show (CES) in Las Vegas, then the International Builders Show (IBS) in Orlando, my advice to senior living CEOs is succinct: Don’t even think about attending the...
My “Star of the Show” Award Goes to Rev-A-Shelf
Of all the fascinating products and technology I saw at the International Builders Show (#IBS2017) in Orlando, my favorite was a line of cabinet hardware offered by Rev-A-Shelf. These innovative thinkers have derived a variety of ways to make the contents of your...
This Conference Will Probably Cost Me Tens of Thousands of Dollars!
By Rob Love, President, CEO I came to the 2017 International Builders Show (IBS) looking for ideas to enhance what senior living communities can offer prospects in the years to come. But, as I walked through the exhibits, I stopped thinking about "seniors" and became...
“What’s Next?” for Senior Living, Round 2: The International Builders Show
By Rob Love, President CEO After last week’s highly entertaining—yet somewhat disappointing—trip to the Consumer Electronics Show in Las Vegas, I’m off this week for Round 2 of my journey to discover “What’s Next” for senior living: The International Builders Show...
Senior Living is Not Sexy Enough for CES 2017
By Rob Love, President and CEO I came to the Consumer Electronics Show (CES) in Las Vegas, excited to see where technology is going and how we can apply it in senior living. And now I’m leaving, feeling that—once again—seniors just aren’t sexy enough to warrant...
Doing Well by Doing Good
How Short Term Rehabilitation Supports The Mission and Margin “No margin, no mission.” We all know that providing care for older adults is our mission, and that the only way we can continue this is to create a business that is sustainable. This means that...