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Branding from the Inside Out
Branding from the Inside Out

Discover how aligning brand and culture within senior living communities leads to exceptional care and employee engagement.

Is “Senior” Going Boom?!

Is “Senior” Going Boom?!

“The times they are a-changin’,” penned 76-year-old Bob Dylan in the l960s. Interestingly, that’s a very pertinent observation about senior living’s up-and-coming independent living target audience—it’s a-changin’ in oh so many ways. If you’re hoping to entice a...

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Seven Factors for Selling Blue Sky or Expansions

Seven Factors for Selling Blue Sky or Expansions

Like many of you who have had interviews for sales positions, you’d often get thrown a question like, “Sell me this pen.” And you had to demonstrate your sales skills to convince the interviewer that you could easily sell him his own pen. But, I think the better...

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10 Ways to Update Your Direct Mail

10 Ways to Update Your Direct Mail

Direct mail continues to be a tactical marketing workhorse, both for lead generation and reengagement, and nurturing of existing leads. When developing direct marketing materials, there are a number of tips and techniques you can employ to help ensure success. 1) ...

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Lifestyle 2.0: From Cruise Ship to Lifeboat

Lifestyle 2.0: From Cruise Ship to Lifeboat

Spoiler alert: This article takes a grass-roots perspective on senior living, so don’t bother reading it if you are looking for a view from the top. But if you would like to know more about lifestyle challenges and opportunities through the eyes of your current and...

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Culture, People, and Technology – The BB&T Symposium

Culture, People, and Technology – The BB&T Symposium

By Tom Mann, Principal, Executive Vice President I recently attended the 6th Annual BB&T Capital Markets Tax Exempt Symposium which I expected to revolve almost exclusively around the financial side of senior living. Turns out I was wrong. Very wrong. Instead,...

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What To Consider When Evaluating CRMs

What To Consider When Evaluating CRMs

By Susan Dolton, Vice President of Sales Services Many marketing directors of Life Plan Communities are starting to panic. Matrixcare has announced that their support of REPs will cease in June 2018. REPs has been the industry standard so this announcement has left...

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Creating Excellence in Dining on a Tight Budget

Creating Excellence in Dining on a Tight Budget

“How do we create an environment of dining excellence when our budget is already tight?” Is this the conversation happening in your community? This topic brings up a couple additional questions and thoughts that add to the conversation and outcome… “Dining is one of...

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