“In times of stress, the best thing we can do for each other is to listen with our ears and our hearts and to be assured that our questions are just as important as our answers.” – Mister Rogers We are all facing difficult challenges during this time of COVID-19, the...
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Social Connectivity Among Senior Adults Increases Through Technology During a Time of Crisis
In this time of trying to achieve “physical distancing” while minimizing true “social distancing,” communication technologies like Wellzesta are providing significant benefits to senior living communities and their residents. Wellzesta in particular has been...
7 Ways to Market Assisted Living to the Adult Child, and Ultimately Your Prospective Resident
By Christine Carruthers, Vice President, Health Services Marketing Earlier this year, I went to the annual Argentum (formerly ALFA) conference, where I attended a session featuring a panel discussion about senior prospects, their adult children, and what they each...
2019 Senior Living Healthcare Trends: Much Of The Same, But A Whole Lot Different
Guest blog by Lynn Daly, Managing Director, Healthcare Team at BB&T Capital Markets The pressure points that Senior Living providers felt in 2018 will only be exasperated in 2019. This increased strain is due to the same primary-driver that has impacted the...
10 Necessities of Healthcare Marketing
Marketing healthcare living options is a complex undertaking because there are many audiences to reach. Each audience – assisted living and memory care prospects, adult children, long-term care prospects, rehab guests, and skilled nursing referral sources – needs a...
11 Home Visit Tips to Boost Your Assisted Living Census
By Chris Carruthers, Vice President, Health Services Marketing Let’s start by affirming a trend in assisted living that we are all seeing. People are staying in their homes longer, sometimes with services, instead of moving to assisted living. Traditionally,...
Why Family Members Are Your Best Customer
By Rick Hunsicker, Vice President, Sales Services Recently, I found myself on the other side of the fence, as the customer instead of the service provider. I was the adult child whose mother went through assisted living, skilled rehab and memory care. I can tell you...
Are You Making These Ten Healthcare Marketing Mistakes?
By Chris Carruthers, Vice President, Health Services Marketing Healthcare marketing has evolved over the last few years: The sales cycle has lengthened to anywhere from 3-9 months; you have to think of marketing assisted living the way you were marketing independent...
Using a Responsive Digital Strategy to Target Your Healthcare Prospects, Adult Children, and Referral Sources
While referrals and word of mouth are often the workhorse of the healthcare field, times are changing rapidly. Your prospects, their adult children, and healthcare providers are consuming marketing materials and content differently than in the past. A static website...
The Benefits of the Green House Model of Care
In this podcast, Chris Carruthers, Vice President of Health Services Marketing, discusses the many benefits to the Green House Project's innovative care model with Susan Ryan, Senior Director of The Green House Project. To learn more about the benefits to our...
The Importance of Tracking Satisfaction Levels in Skilled Nursing Facilities
By Chris Carruthers, Vice President of Health Services Marketing Skilled nursing facilities (SNF) not only improve the quality of life for residents and provide essential care, but they are also critical assets in the wider healthcare system because they prevent...
The Evolving Landscape of Post-Acute Care Markets
Listen to the latest Love & Company Leaders' Board podcast! In this podcast, Chris Carruthers, Vice President of Health Services Marketing, talks with Maryann Timon, Vice President of Post-Acute Care Strategies at PMD Advisory Services, about the evolving...