Webinars
Stay at the front of the field

Drawing from both our own highly experienced marketing, sales, research and development planning specialists, and from a broad range of senior living professionals from throughout the field, Love & Company provides an ongoing stream of educational content that enables community leadership to stay on the cutting edge of senior living.
We invite you to view one of our past webinars and to keep an eye out for upcoming opportunities. Register to be part of our Leaders Board to learn about all upcoming webinars and blogs.
How To Harness the Power of Storytelling In Marketing Videos
April 23, 2025 • 12:00 pm - 1:00 pm
Presenters:
Vicki Mills – Director of Marketing & Sales, Carlyle Place
Shannon Finley – Marketing & Communications Specialist, John Knox Village of Central Florida
Erik Piisila – Creative Director, Love & Company
Amy Brodie – Senior Vice President, Client Experience, Love & Company
How do you convey the special feeling prospects will get when they visit your Life Plan Community and interact with your residents?
The answer should be video.
And yet how many times do we see stale testimonials and staged social clips where the personality and energy of the residents doesn’t show through?
Videos should be a central and powerful part of any Life Plan Community marketing mix; but without the critical element of storytelling, video can fall far short of its potential.
The craft of storytelling is the best way to bring the magic of your people and your community to life without falling into the cliché of staged activities and stale interviews. The answer is to bring the power of storytelling into how you approach your marketing, and video in particular. This webinar is for everyone who has a wonderful and unique community spirit, driven by wonderful and unique residents and staff … and want to more effectively demonstrate that spirit to your prospects in your videos.
Shannon Finley of John Knox Village of Central Florida and Vicki Mills of Carlyle Place are two marketing leaders who’ve overseen significant improvements in the occupancy at their Life Plan Communities, and both use video storytelling to help drive their results. In this webinar, they will share their stories and insights about how to get the most from your commercials, website videos and social posts. Just as importantly, they’ll discuss how to plan and conduct video shoots that capture and convey your residents at their most engaging and aspirational.
Joining them on this panel discussion will be Amy Brodie, Love & Company’s senior vice president of client experience and Erik Piisila, creative director.
Participants of this webinar will learn:
- Innovative strategies and best practices for using resident testimonials in your marketing program
- How to design video- and photo-shoots to ensure authenticity from resident and staff in your final video products
- Multi-channel ways to create compelling stories from interviews and b-roll video in social posts, TV commercials and website videos
Past Webinars
Click the title of the webinar below to watch the session recording
Big Data is King for Marketing Success
Presented by: Tom Mann, Principal & EVP Integrated Media Services, Love & Company Mark Ingram, Principal & CEO, SenioROI Session Narrative Yes, you can increase your marketing ROI! And “big data” is the key. Join Mark Ingram, Principal & CEO, SenioROI and Tom Mann, Principal, Executive Vice President, Love & Company as they...
How to Catch a Boomer: Seven Strategies for Success
Presented by: Tom Mann, Principal & EVP Integrated Media Services, Love & Company Gregory J. Scott, AIA, Senior Partner, RLPS Architects Session Narrative Don’t miss Gregory J. Scott, AIA, Senior Partner, RLPS Architects and Tom Mann, Principal & EVP Integrated Media Services, Love & Company as they delve into a new generation of...
What to Do Before Buying a New Website
Presented by: Nicole Salla, VP Strategic Services, Love & Company Clara Daly, Interactive Communications Director, Love & Company Hayley Gurtler, Media Manager, Love & Company Session Narrative If you think you need a new website, you may be right—but if you are trying to increase online leads and improve your digital marketing ROI,...
Webinar: Predictive Modeling: Identifying the Prospects Most Likely to Buy
Presented by: Sue Dolton, Vice President, Sales Services, Love & Company Kate Phelps, Owner, Taylor Reporting Solutions Larry Wieskopf, President/CEO, Infinite Analytics Monica McAfee, Director of Sales & Marketing, John Knox Village Session Narrative Being able to identify your hottest prospects through the use of predictive modeling is...
Webinar: Staying Competitive and Preparing for the Future
Presented by: Rob Love, President & CEO, Love & Company Jim Hudgins, President, THW Design Tad Melton, Managing Director, Ziegler Session Narrative What’s a bigger threat to your organization, the new Life Plan Community on the corner or Uber’s drivers-on-demand? What about unseen opportunities? The landscape surrounding the senior living...
Webinar: Lowering the Age of Entry Through Sales
Presented by: Sue Dolton, Vice President, Sales Services Rick Hunsicker, Vice President Sales Services- Western Division Session Narrative Can communities at or exceeding their occupancy goals be underperforming financially? The answer is yes, if your average age of entry is too high. The financial implications for bringing in younger residents...
Webinar: Demystifying Assisted Living Marketing
Presented by: Chris Carruthers, Vice President, Health Services Marketing Rick Hunsicker, Vice President Sales Services- Western Division Session Narrative The competitive landscape for assisted living and memory care is becoming increasingly crowded. Successful healthcare organizations need to be proactive with their sales and marketing programs...
Webinar: Marketing’s Impact on Long-Term Planning
Presented by: Rob Love, President, Love & Company Lisa Pearre, Principal, Executive Vice President, Love & Company Session Narrative Forward-thinking CEOs demand more from their marketing teams than short-term results and revenue generation. The marketing function should play a key role in supporting a community’s long-term financial...