What To Consider When Evaluating CRMs

By Susan Dolton, Vice President of Sales Services Many marketing directors of Life Plan Communities are starting to panic. Matrixcare has announced that their support of REPs will cease in June 2018. REPs has been the industry standard so this announcement has left...

The Myth of Multitasking

By Susan Dolton, Vice President, Sales Services Do you and your sales team fall victim to the multitasking trap? Multitasking. We all do it. We have to and it makes us more productive. Right? Put down your cell phone and read this. Sales teams in retirement...

After the Deposit, Before the Move-In

By Susan Foley, Vice President, Sales Training Sales teams often see achieving the sale as the most difficult part of their work. They tend to relax a bit after they’ve received a large check and begin to let their guard down. However, this is the most crucial time in...